Saturday, March 28, 2009

Bells and Whistles

I thought to myself today, Kari, what has happened this past week at the hotel? What could you write about this week? Then I realized that this week had been pretty amazingly boring!!! How am I ever supposed to write an entire book if nothing happens???
Anyways, so then I remembered that way back in December of 2007 I had written an entry in my personal blog about the fire alarm going off at work and I thought I'd share that with you all!
Sunday, December 16, 2007

If you were staying in a hotel and the fire alarm went off at 6:15 in the wee hours of the morning, would you demand a discount???

I arrived at work at about five minutes to six, and proceeded to chat with the night clerk about anything and everything. We talked until ten after six (as I'm sure you are all aware, I like to talk). He leaves. Two minutes later my ears are in pain as the fire alarm goes off! I didn't even have time to put my purse away.

Not knowing specifically what to do, I grabbed the walk-around phone and the phone numbers list and I high-tailed it out of the building to call anyone and everyone!

Firemen came and went, guests moaned and complained, and I greeted everyone with a bright and happy, yet somewhat hesitant, "good morning!"

What caught me by surprise where the guests that decided that because the fire alarm woke them up at 6:15 in the morning, they deserve no wait, they are entitled to a discount on their rooms! How greedy and money grabbing can we get??? I mean seriously! Even though the building was not actually on fire per say, if it was then this fire alarm just saved your freaking lives!!! I could understand if it was actually our fault that the alarm went off (which it wasn't) but these people had the nerve to say that due to them having to wake up at 6:15 for an event that could have potentially saved their lives, they deserve money! If a fire alarm went off at the local McDonald's, would you demand that you get your money back for your happy meal because your eating was disrupted??? I think NOT!

Now that that ranting is over, let's talk safety kids!
Ever since I was a little girl I was always told that when you hear a fire alarm in the building that you are in, you run your scrawny little ass out of the building to safety! As a result, my first instinct this morning was to get the heck out of the hotel!
Other people's first instincts...?
Hey, thats the fire alarm. I wonder whats going on. Hmmm this must be a false alarm... they happen so often these days! Well, the front desk supervisor is standing outside with a couple of other people. Oh look, firetrucks! Two of them! And with the trucks come firemen! Whats going on? Oh, she's waving me to come downstaires but... gee it's just too cold outside. I'll stay here AND BURN MY A$$ OFF!!!

Either way, it turns out there was somebody playing with matches and lighters and there was black soot all over the desk in one of the rooms. Nothing actually burned in terms of the hotel or hotel accessories but somebody was burning something (although they still deny even being in the room... Stupid Jerk Off!)

So just to recap the main lessons for today, when a fire alarm goes off:
1)Get your sh!t together and get out of the building.

2) Don't expect to get a discount because you were so "rudely interrupted" by a potentially life saving piece of equipment, EVEN if it turns out to be a false alarm.

3) Thank the staff at the place where the alarm is going off for properly maintaining and making sure the fire alarm actually goes off when the building IS onfire!!!

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